Last updated: June 6, 2026
ZipClean ("we," "us," or "our") operates the website zipclean.us and provides residential cleaning services in the Sacramento area and Placer County, California. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information that you voluntarily provide to us when you request a quote, book a cleaning, or contact us. This may include:
- Your name
- Phone number
- Email address (if provided)
- Home address and city (for scheduling service)
- Details about your home and cleaning needs (such as home size and type of cleaning requested)
If you submit your information through a form on Facebook or Instagram (a "lead form"), we receive the information you entered in that form.
How We Use Your Information
We use your information only to:
- Contact you with a cleaning quote you requested
- Schedule and provide cleaning services
- Communicate with you about your appointments
- Respond to your questions and requests
What We Do NOT Do
- We do not sell your personal information.
- We do not share your information with third parties for their marketing purposes.
- We do not send you spam or unrelated promotional messages.
How We Share Information
We only share your information when necessary to provide our services — for example, with members of our cleaning team who need your address to perform the cleaning. We may also disclose information if required by law.
Data Retention
We keep your contact information for as long as needed to provide our services and maintain our customer relationship. You may request deletion of your information at any time by contacting us.
Your Rights (California Residents)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you
- Request that we delete your personal information
- Opt out of the sale of personal information (note: we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, contact us using the information below.
Cookies and Analytics
Our website may use basic cookies and analytics tools to understand how visitors use the site. These tools do not identify you personally.
Children's Privacy
Our services and website are not directed to children under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us:
- Email: zipclean777@gmail.com
- Website: zipclean.us